Frequently Asked Questions
What is the significance of our slogan? “No Lie (Lye) ~ It Works!”
Answer: Lie = We are telling you the truth based on scientific fact, experience, and as always, common sense. It also means why not the truth? We’ve lived this “lie” long enough through myths, traditions, and sometimes just what we think will work.
Lye = There are absolutely NO hydroxides (lye) in any of the products. With the truth we’ve gained, we know we no longer want anyone to use these harsh chemicals, because of the damage they produce.
It Works = That’s it! We have many testimonies telling us just that. I see it daily. The users tell family and friends how their hair has changed. It works because we no longer have to sacrifice the health of our hair and scalp for a hairstyle.
2. What is the Pre-Soft Tx (Treatment)?
Answer: The Pre-Soft Tx is an all-natural softening treatment. It makes the hair soft and more manageable to work with. We need something to open or raise the cuticle layer of the hair so it can receive the nutrients necessary for healthy hair. This is what the alkaline mineral, called the Pre-Soft Tx does, the other ingredients deposit oils for softness and amino acids, which are the necessary building blocks for healthy hair.
The Pre-Soft Tx is NOT a “straightener” or a relaxer, it is just what it is titled, “Softener” When your hair is soft it is less likely to break. The Ph is 11.28, so the level must be lowered by the C-7 ShampHoo which is 3.5 acid ph. Only the C-7 ShampHoo can be used, not a neutralizing shampoo from relaxer kits or other relaxers.
3. How often do you apply the Pre-Soft Tx?
Answer: The Pre-Soft Tx is only applied when you have new growth. This is the hair that needs softening.
4. How long do you wait to apply color?
Answer: Temporary color , semi-permanent color and colors mixed with 10-volume developer, immediately. With colors using 20-volume developer, use caution if there is ammonia. With ammonia-free hair colors you can color immediately or same day. Use caution with hi-lift colors, high lightening or bleaching.
5. What brand of hair color do you recommend with Jean’s Green?
Answer: I use Chi by Farouk Systems. These products are totally ammonia-free.
6. At what age can you begin to use the Pre-Soft Tx on a child?
Answer: The earliest you should apply the Pre-Soft Tx on a child is 2 years of age.
7. What type of hair can the Pre-Soft Tx be applied to?
Answer: The Pre-Soft Tx can be applied to any and all types of hair.
8. What products in the Jean’s Green line combat dryness?
Answer: All of the products in the line combat dryness. No matter what race, color, creed you are, the biggest problem we all have with our hair is dryness. Dryness leads to breakage.
9. What is in the Jean’s Green line for those who think they have to have a relaxer?
Answer: The Satin Relaxer!! There are absolutely No hydroxides in this product either. Instead of changing from one brand to another, we decided to change the chemical. This propriety blend can only be used by a licensed cosmetologist. The Satin Relaxer will not dissolve the hair like traditional relaxers.
10. Do you want to know what a mystery is?
Answer: A mystery is a Kingdom secret that gives you mastery over your circumstances. God has given us the secret to a mystery which is, why are we having so much hair loss and damage? Jean’s Green has mastered the damaged hair and scalp epidemic associated with kinky, curly, and overly curly hair, due to the application of relaxers that contain chemicals titled hydroxides; sodium (lye) and calcium, lithium, potassium, and guanidine (no lye) relaxers.